FAQS
Questions & Answers
Shipping, returns, sizing, and the rest
Amantine
Shipping & Delivery
LivraisonHow much is shipping?
U.S. orders over $150 ship free. For U.S. orders under $150, the rate depends on your location and is shown at checkout. Standard international shipping is typically $30 to $45.
When will my order arrive?
Orders ship within 1 to 2 business days, Monday through Friday. Orders placed after 2 p.m. Eastern on a Friday typically ship the following Monday.
Most U.S. orders arrive 2 to 5 business days after they ship. International orders typically take 7 to 21 business days, depending on destination and customs. Please allow extra time around the holidays. E-gift cards are delivered by email right away.
Do you offer expedited shipping?
Yes, to select locations via USPS. Enter your shipping address at checkout to see the options and rates. Expedited shipping cannot be added once an order has been placed.
Where do you ship from?
Amantine is a small, woman and minority co-owned business in Georgia, USA. We are not a drop-ship store. Every order is hand-picked and packaged with care in our studio before it leaves for you.
I placed more than one order. Can they ship together?
If your orders were placed close together and share a shipping address, our system merges them automatically. Once the merged order ships, we refund the shipping cost of one order where our free shipping threshold applies. Orders placed after the first has shipped will travel separately.
To keep orders separate, or with any questions, email info@amantine.com.
Where is my package?
You will receive a tracking number by email as soon as your order ships. If it has not arrived within 10 days of shipping, please contact your local post office or carrier first. Matters are usually resolved fastest at the local level, and once a package leaves us we see the same tracking information you do.
If tracking shows your package as delivered, check around your property and with your neighbors, then ask your carrier where it was left. If you suspect theft or misdelivery, report it to your local post office or carrier.
Once an order has been scanned by USPS or UPS, Amantine is not responsible for lost, stolen, misdelivered, or damaged packages. Please provide a correct address and a secure place for delivery. A P.O. box or parcel locker is a good choice on busy streets.
What is your packaging like?
Most orders ship in cardboard boxes or 100% recycled, reusable mailers, at no cost to you. Now and then we add a recycled poly bag to protect a piece on its way. Please reuse or recycle what you can.
Returns & Exchanges
Retours & ÉchangesWhat is your return policy?
Full-priced items from U.S. orders may be returned within 14 calendar days of delivery, in new, unworn, unaltered, and unwashed condition. You may choose one of three options:
Start a return or exchangeWhich items cannot be returned?
Final sale items, hats, jewelry, lingerie, hair accessories, stationery, and all international orders. Final sale items are marked in bold in the product description.
Some promotional sale items may be returned for store credit or a size exchange only. When that applies, it is noted on the product page.
We reserve the right to refuse a return that arrives worn, altered, damaged, or otherwise tampered with. In that case the customer is responsible for the cost of shipping the item back.
Can I exchange for a different size?
Yes, when your size is still available. Our styles come in limited quantities, so we cannot guarantee it. Begin your exchange in the returns portal.
My item arrived damaged or defective. What should I do?
We check every piece before it ships, zippers and buttons included, but very occasionally something is missed. Please email photos of the item and the affected area to info@amantine.com within 3 days of delivery. If the parcel itself arrived damaged, include photos of the packaging so we can look into filing a claim on your behalf.
Wear that occurs after delivery, such as makeup marks, tears from trying a garment on, or general use over time, is not considered damage.
Orders & Payment
CommandesCan I change or cancel my order?
If your order has not shipped yet, we will do our best. Email info@amantine.com as soon as possible with your name and order number to change a size, color, or address, or use our cancellation form. We cannot guarantee that another size or color will still be available.
Once you have received your shipping confirmation, the order can no longer be changed or cancelled. We edit addresses only at the request of the customer who placed the order, and we are not liable for address errors entered at checkout.
Why was my order cancelled before it shipped?
It is rare, but we reserve the right to cancel an order before fulfillment, for reasons such as an unavailable item, an incomplete address, or a pricing error. We will always tell you why and issue a full refund.
I forgot my promo code. Can you add it to my order?
We are unable to apply a promo code after an order has been placed. If your order has not shipped, email info@amantine.com and we will do our best to cancel it so you can place it again with the code.
Do you offer gift cards?
We do. E-gift cards come in $25, $50, $100, and $200. They never expire, may be used on anything in the shop, and can be combined on a single order. Each card is sent to the email address used at checkout.
Can I pay in installments?
Yes, with Shop Pay Installments or Afterpay.
International Orders
À l'étrangerDo you ship internationally?
Yes. See the full list of countries we ship to. If yours is not listed, email info@amantine.com and we will see whether we can add it, though this is not always possible.
Please enter your address in Latin characters. Our shipping system does not support other scripts, such as Chinese, Korean, Japanese, Cyrillic, or Arabic.
All international orders are final sale and are not eligible for return or exchange. This includes orders placed through a shopping or forwarding service.
Who pays duties and import taxes?
The recipient. We are not able to calculate or prepay duties, VAT, or import taxes from the U.S. If these go unpaid and your order is returned to us, we can either ship it again (additional shipping fees apply) or refund the items. Shipping fees are not refunded in that case.
I ordered through a forwarding service and my order has not arrived.
Once an order is delivered to the service's U.S. address, we have no way of tracking it and no liability for theft, damage, or loss. Please contact the service directly to resolve it.
Sizing & Fit
TaillesWhat sizes do you carry?
Most of the collection runs S to L. Because we carry several brands, some pieces are also offered in XS and XL, and a small selection of formal styles runs XS to 3XL.
How do I find my size?
Sizing varies from brand to brand, so rather than a single size chart, we measure every garment in every size ourselves. You will find those measurements on each product page. They reflect the largest comfortable measurements for that size.
For a measurement we have not listed, or a second opinion, email info@amantine.com with the piece you have in mind. We are always happy to help.
Our Shop
La MaisonWhat is Amantine?
Amantine is a small, woman-owned, U.S.-based, French-inspired women's clothing brand offering romantic, feminine dresses and separates known for color, florals, and everyday wearability. Each piece is handpicked for a flattering fit, made to feel like an afternoon in the French countryside, easy enough for errands, chic for a night out.
What makes Amantine's style different from other French-inspired brands?
A lot of French-inspired fashion has drifted toward a minimal, neutral palette in recent years. Amantine stays rooted in romance, color, floral prints, and details like puffed sleeves and smocked bodices, pieces meant to be worn, not just admired. We believe romance, whimsy, and everyday wearability are compatible aims, not opposing ones.
Is Amantine a French company?
No, Amantine is an American small business, based in Hiawassee, Georgia. Our style and inspiration are drawn from French fashion, but we're not based in France and don't ship from there.
How do you pronounce Amantine?
In French it is pronounced ah-mahn-TEEN.
The name Amantine comes from Latin, rooted in amare, to love, the same root behind Amanda and Amandine. It's a rare form of that lineage, tender and devoted at its core.
The name carries literary weight too: it was the birth name of French novelist George Sand, a woman who created and lived unapologetically, on her own terms. We borrowed it for the same reason: it sounds affectionate, and it belongs to a woman who knows her own mind.
Will a sold-out item be restocked?
Sometimes. We source from several brands, so a restock is not always possible, and favorite styles tend to go quickly. Use the restock request on the product page and we will do our best. New styles arrive every week, and you can see them first on Instagram at @shopamantine.
Why doesn't this item have any reviews yet?
We buy in small quantities, and our most-loved styles sell out quickly, often before enough customers have had the chance to receive, wear, and review them. A missing review isn't a red flag here; it usually just means the piece is new or in short supply.
If you'd like a closer look before you buy, our size and fit notes are on every product page, and our team is always happy to answer questions directly.
Where do you source from, and what is your ethics policy?
Amantine is a curated online shop. We hand-select each style from a variety of brands and do not currently manufacture our own garments. The brands we work with generally design in the USA and produce in the USA, China, India, Vietnam, or Mexico. Any item listed as Imported is made outside the USA.
We favor smaller design houses that have personal relationships with their makers, and we deal directly with their representatives when we buy. If the quality or ethics of a partner comes into question, or if they copy another brand's designs, we stop working with them.
In our own studio we recycle wherever we can and choose low-plastic, biodegradable, or recycled packing materials whenever they are available. Suggestions are always welcome at info@amantine.com.
How can I collaborate with Amantine?
We love working with creators whose audiences share the bright, feminine spirit of Amantine. To be considered, apply to our Collabs program.

